Terms & Conditions

SHIPPING INFORMATION

1.Items are shipped via USPS First Class Mail, unless otherwise noted.

2.Please allow at least 2-3 weeks from purchase date for delivery of fine art prints and original works.

International Buyers – Please Note:

Import duties, taxes & charges aren't included in the price or shipping charges for your order. These charges are the buyer's responsibility. Please check with your country's customs office to determine these additional costs prior to ordering.

Refund/Exchange/Warranty/Cancellation policies:

1.There are no refunds, no warranties, and no cancellations on any orders

2.Merchandise that is damaged when it arrives may be exchanged for the same item, if it is available. Otherwise a refund may be offered.

3.To qualify for an exchange of a damaged merchandise the following criteria must be met:

We must be notified via email at sylviaji@gmail.com by the buyer within 3 days of the merchandise being delivered to the buyer.
The damaged merchandise must be sent back to us in a postage paid envelope or box that we will send to you within 10 business days. Upon our receiving the damaged merchandise from you, we will send out your replacement merchandise within 15 business days.

4.Reproductions may not be exact representations of original artwork.

5.The visual appearance of artwork on this website may differ from the actual artwork.

6.If an item you purchased is sold-out of stock, we will refund your order for the amount of the items that are out of stock.

No license is granted to reproduce, or copy the merchandise in any form or manner.

sylviaji@gmail.com

Use of any content contained on this website is prohibited by law unless written permission has been granted by Sylvia Ji